SMART Support / Services

Get Support when you need it the most!

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Having an issue? Don't try to take it on by yourself.

We provide multiple outlets for our customers to get the support they need. Whether it be through our Immediate Response Number or our Quick Contact Form, we will provide the support you need- when you need it!

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AV Design Services

You’ve heard of the term “design-build.” In our industry, that means that we’re there during the consulting and design process, we deliver and install, and we’ll be cleaning up at the very end. Yes, professional-grade equipment is critical, but it’s only the beginning. How it works within your space is just as critical. And that often means that certain pieces need to be constructed to “fit in.” Have a complex need? Bring it on!

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Installation / Service

Immediately after we cart all the cardboard boxes to the recycling bin, we’re back to get you and your staff trained. And when we do so, we not just bringing out a basic user – we’re bringing out full-fledged vendor- and industry-certified technicians. Why? We want you to enjoy your new equipment and we want you to have a problem-free experience for years to come.

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Training / Professional Development

You don’t want to get trained by an intern, salesperson or casual user. Instead, we pull out the big artillery: industry- and vendor-certified technicians.

We’ll show you how it works, including setting things up so your most common functions are right at your fingertips.

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Equipment Rental / Leasing

SMARTSolution Technologies is one of the only vendors in the Western PA/Eastern OH/Northern WV area that rents equipment on a monthly basis. Why would we do that? Sometimes our customers’ needs are only short-term, and we don’t like saying no. Also, maybe you’re not completely sure a system will meet all of your requirements, so you’d like to try-it-before-you-buy-it.

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IT

Audiovisual systems aren’t standalone anymore. They require network connectivity and have to interface smoothly with your IT functions.

That’s exactly why we have a Professional Services division in house. IT isn’t easy, but it can appear seamless on the surface. That’s our expertise.

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